CRIMINAL BAKING COMPANY
UPDATED JULY 1, 2020
(FOR UPDATES, CHECK THIS PAGE OFTEN)
FREQUENTLY ASKED QUESTIONS (& ANSWERS)
HOW DO I PLACE ORDERS?
WHAT THINGS MAY I ORDER IN ADVANCE THRU THE ONLINE BAKERY STORE?
WHAT THINGS CAN I NOT ORDER THRU THE ONLINE BAKERY STORE?
DO YOU DELIVER?
MAY I PICK-UP MY ORDER?
MAY I JUST SHOW UP AND GET SOME ITEMS?
HOW DO I PLACE ORDERS?
- We accept orders thru our brand new, shiny, On-line Bakery Store & Pantry here (and the "Click Here To Place Orders" button at the top of this page).
- ALL BAKERY ORDERS MUST BE PLACED A MINIMUM OF 4 DAYS IN ADVANCE.
- MOST PANTRY ITEMS REQUIRE 1 DAY ADVANCE ORDERING.
- There is a calendar icon on the checkout page that can be used to adjust the date of your pickup.
- PICK-UP AT OUR SANTA ROSA LOCATION is available 7 Days Per Week, 8:30 AM to 2:00.
- PICK-UP AT OUR SEBASTOPOL LOCATION is available Wednesday thru Sunday, 9:00 AM to 1:00 PM.
- Please email criminalbaker@gmail.com if you have any questions about placing your order or if you need a larger size cake than what is offered on our online store.
WHAT THINGS MAY I ORDER IN ADVANCE THRU THE ONLINE BAKERY STORE?
- Cakes, Cupcakes, Cheesecakes, Bundt Cakes, Cookies & Pies
- "Take-n-bake" items (We make them and freeze them. You bake them at home.) including pastries, scones & cookies
- "Heat-n-serve" items (We make them and refrigerate them. You heat them up at home.) including quiches & frittatas (We make them and refrigerate them. You heat them up at home.)
- "Ready-to-eat" (We make them and bake them. You take them home to eat.) items including many more pastries, cookies
- "Pantry Items" including fresh eggs, house-blend gluten-free flour, coffee beans, house-made granola, house-made lemon curd, pickled carrots, and more!
- Gift Certificates
WHAT THINGS CAN I NOT ORDER THRU THE ONLINE BAKERY STORE?
- CAFE MENU items (See our Cafe Menu here.)
- Wedding Cake Tasting Appointments & Wedding Cakes (See our "Weddings" page here.)
DO YOU DELIVER?
- We deliver on Wednesday, Fridays & Sundays from 1:00 PM to 4:00 PM.
- Delivery is available on orders of $60 or more to addresses within a 10 mile radius of our Santa Rosa location (808 Donahue Street) for a fee of $10.
- Other restrictions may apply.
MAY I PICK-UP MY ORDER?
- Yes. PICK-UP AT OUR SANTA ROSA LOCATION is available 7 Days Per Week, 8:30 AM to 2:00.
- Yes. PICK-UP AT OUR SEBASTOPOL LOCATION is available Wednesday thru Sunday, 9:00 AM to 1:00 PM.
MAY I JUST SHOW UP AND GET SOME ITEMS?
- Yes, we are open at our SANTA ROSA location (808 Donahue Street) on 7 Days Per Week from 8:00 AM to 2:00 PM. On MONDAYS & TUESDAYS coffee, pastries & pantry items are available. On WEDNESDAYS THRU SUNDAYS coffee, pastries, pantries and items from our Cafe Menu is available. Find our CAFE MENU here.
- SEBASTOPOL loation is open on Wednesdays, Thursdays, Fridays Saturdays & Sundays from 9:00 AM and 1:00 PM. A selection of bakery items and coffee drinks is available each day.