CRIMINAL BAKING COMPANY
UPDATED MAY 8, 2020
(FOR UPDATES, CHECK THIS PAGE OFTEN)
FREQUENTLY ASKED QUESTIONS (& ANSWERS)
HOW DO I PLACE ORDERS?
WHAT THINGS MAY I ORDER IN ADVANCE THRU THE ONLINE BAKERY STORE?
WHAT THINGS CAN I NOT ORDER THRU THE ONLINE BAKERY STORE? (SUBJECT TO CHANGE)
DO YOU DELIVER?
MAY I PICK-UP MY ORDER?
MAY I JUST SHOW UP AND GET SOME THINGS "TO-GO"?
HOW DO I PLACE ORDERS?
- We accept orders thru our brand new, shiny, On-line Bakery Store & Pantry here (and the "Click Here To Place Orders" button at the top of this page).
- ALL BAKERY ORDERS MUST BE PLACED A MINIMUM OF 4 DAYS IN ADVANCE.
- MOST PANTRY ITEMS REQUIRE 1 DAY ADVANCE ORDERING.
- There is a calendar icon on the checkout page that can be used to adjust the date of your pickup, which is available Wednesday thru Sunday, 9:00 AM to 1:00 PM.
- Please email criminalbaker@gmail.com if you have any questions about placing your order or if you need a larger size cake than what is offered on our online store.
WHAT THINGS MAY I ORDER IN ADVANCE THRU THE ONLINE BAKERY STORE?
- Cakes, Cupcakes, Cheesecakes, Bundt Cakes, Cookies & Pies
- "Take-n-bake" items (We make them and freeze them. You bake them at home.) including pastries, scones & cookies
- "Heat-n-serve" items (We make them and refrigerate them. You heat them up at home.) including quiches & frittatas (We make them and refrigerate them. You heat them up at home.)
- "Ready-to-eat" (We make them and bake them. You take them home to eat.) items including many more pastries, cookies
- "Pantry Items" including our house-made granola & house-made lemon curd
- Gift Certificates
WHAT THINGS CAN I NOT ORDER THRU THE ONLINE BAKERY STORE? (SUBJECT TO CHANGE)
- These items are available at our walk-up "To-Go" window at our Santa Rosa location (808 Donahue Street):
- Coffee, Tea, Beverages
- Warrior Bowls
- Breakfast Sandwiches & Burritos
- Daily Specials
- Wedding Cake Tasting Appointments & Wedding Cakes (NOTE: Go to the "Weddings" page on our website for weddings.)
DO YOU DELIVER?
- We deliver on Wednesday, Fridays & Sundays from 1:00 PM to 4:00 PM.
- Free delivery is available on orders of $60 or more to addresses within a 10 mile radius of our Santa Rosa location (808 Donahue Street).
- Delivery fees apply for orders less than $60, as well as to other areas of Sonoma County.
- Other restrictions may apply.
MAY I PICK-UP MY ORDER?
- Online Baking Store orders may be arranged to be picked-up at our SANTA ROSA location (808 Donahue Street) on Wednesdays, Thursdays, Fridays, Saturdays, & Sundays between 9:00 AM and 1:00 PM.
- Our SEBASTOPOL location is closed temporarily while we re-configure our operations. Thank you for your understanding during this pause. (UPDATE: Our SEBASTOPOL location will reopen on May 20, 2020. Watch this space for details.)
MAY I JUST SHOW UP AND GET SOME THINGS "TO-GO"?
- Yes, we are open at our SANTA ROSA location (808 Donahue Street) on Wednesdays, Thursdays, Fridays Saturdays & Sundays between 9:00 AM and 1:00 PM for "To Go" coffee, pastries, breakfast sandwiches, breakfast burritos, Warrior Bowls, granola, baked oatmeal and more, plus "to-go" Pantry Items.
- NOTE: Our SEBASTOPOL location is closed temporarily while we re-configure our operations. Thank you for your understanding during this pause. (UPDATE: Our SEBASTOPOL location will reopen on May 20, 2020. Watch this space for details.)